Scrum Master

Professional Summary

Accomplished servant-leader capable of delivering large-scale software development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Empower teams by effectively collaborating and coaching scrum values in the environment migrating from waterfall to Agile. Manage multiple cross-functional projects, scrum teams in a matrix organization. Support, coach and motivate teams to excel in their work and inspires commitment to organizational goals. Achieves business results by engaging employees in their work, and building high performing teams.

Passionate about working with people, processes and tools. Strengths include strong technical skills derived from M.S. in Software Engineering.


  • Project Management
  • Scrum Master Certification
  • Rally, Jira, Confluence
  • Risk Management
  • Process improvement
  • Team Empowerment
  • High impact Facilitation
  • Coaching Teams
  • BI, Metrics reports


  • Master of Science (M.S.), Software Engineering
  • Bachelor of Technology (B. Tech), Computer Science


  • Certified Scrum Master (CSM) - Scrum Alliance
  • Project Management Professional (PMP) Boot Camp

Professional Experience

CISCO SYSTEMS, INC., San Jose, California
2012 - 2016
Project Manager / Scrum Master
Manage all aspects of technical projects within the Cisco that were transitioning from waterfall to Agile. Work across agile scrum teams to identify and resolve dependencies; prioritize features and user stories with product owners and release product within expected timeline.

  • Experience managing full life cycle product development including Project Charters, Business Requirements, Architecture, Database, Development, Testing, Implementation, and Project Reviews
  • Ability to own project controls including creation of estimates, resource planning, schedule / work breakdown structure, communication plan, issue log, risk analysis and mitigation
  • Coach new SM and trained global teams to become a self-organizing / self-managing unit which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
  • Facilitate high quality, high impact meeting including: Scrum of Scrum for offshore teams, release planning, estimation, daily standups, grooming sessions, retrospective, review and production deployment.
  • Monitor the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
  • Track and communicate team velocity and sprint/release progress with management, engineers, product managers and support specialists on product issues
  • Work with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
  • Communicate the progress to senior management thru 'Burndown Charts'. Monitored the Quality thru metrics and mentored team through the project management processes.
  • Monitor project progress towards project goals, coaches and motivates team members to make needed adjustments in plans to meet milestones and to achieve goals.
  • Schedules and conduct status meetings with involved staff and management, to ensure timely completion of project tasks and addressing and resolving problems that could prevent timely completion of the project
CISCO SYSTEMS, INC., San Jose, California
2007 - 2012
Project Manager / Business Analyst
Managed various team-building programs such as Career Navigator, Job Shadow Program.

  • Successfully initiated, implemented a Job Shadow Program allowing employees to shadow different functions within the organization resulting in empowered employee rotating to other job roles.
  • Awarded with “Excellence Award” for designing, creating, maintaining Career Navigator resource for the group. Career Navigator helped to explore the available roles employees can aspire to, the skills necessary to function effectively in each role and the resources that are available to help build the necessary skills.  
  • Collected and reported key adoption metrics, strategic initiatives and value metrics from teams to executive reports regularly to minimize escalations.
  • Created, managed an organizational metrics dashboard tracking quarterly metrics automatically.
  • Developed new hire website for organization. This site helped new hire learning more about organization’s culture, businesses, products and services, while preparing for the new role. Resulted in reduced onboarding time for new hire
CISCO SYSTEMS, INC., San Jose, California
2005 - 2007
Intern Web Developer/ Web Design, Graphics
Developed and maintained organizational websites aligning with company policy for communication, product releases and leadership forums for group communication.

  • Created mocks-ups, designs, wire-frames for web site marketing
  • Designed and maintained organizational websites using company templates with HTML/CSS that included all organizational information, strategy, product releases and team events.
  • Provided statistics and analysis with web site visitor, visits, hits